Job Satisfaction among Volunteers of the 2007 Special Olympics World Summer Games

2007世界夏季特殊奧林匹克運動會義工滿意度調查

Abstract

LANGUAGE NOTE | Document text in English; abstract also in Chinese.

Volunteer contribution has been indispensable for successful sport events. Many studies have been conducted to understand motivations of volunteers. However, investigation of volunteer satisfaction for sports events has been left untouched. The present study attempted to make the first step in filling this research gap. Quantitative survey was conducted among 314 volunteers for 2007 Special Olympics World Summer Games. The results indicated that volunteers were nearly satisfied with their work (M=3.49, SD=0.50). And they were more satisfied with the sense of “my contribution was valuable” (M =4.10, SD=0.82), “sense of achievement” (M=4.00, SD=0.91), “I accumulated useful experience in the service” (M=3.98, SD=0.86) and “mutual support among colleagues” (M=3.92, SD=0.87). Volunteers with very much knowledge about persons with ID tended to have significant higher satisfaction than those without or with little of certain knowledge (F=3.28, df=2, p<.05). Volunteer job satisfaction was significantly associated with their perceived work stress (r=-.33, p<.001). Volunteers who perceived lower stress tended to be more satisfied.

本研究旨在增加對體育賽事義工工作滿意度的認識。研究以問卷調查的形式進行，收集了參與 2007 世界夏季特奧會的 314名義工樣本。分析表明，義工對於他們的工作幾近滿意(M=3.49, SD=0.50)，特別是對以下方面比較滿意：“我的付出是有價值的" (M=4.10, SD=0.82)“有成就感" (M=4.00, SD=0.91) “我累積了有用的經驗" (M=3.98, SD=0.86)，和“同事之間的相互支持”(M=3.92, SD=0.87)。對智障人士有深刻認識的義工工作滿意度顯著高於有少許認識或沒有認識的義工(F=3.28, df=2, p<.05)。義工工作滿意度與工作壓力顯著相關(r=-.33, p<.001)，壓力越低，滿意度越