HUNG, C. H.; SU, J. C.; WU, L. L. Service Quality Performance Matrix Applied in School Sports Facilities: 服務品質績效矩陣在校園運動設施之應用. Asian Journal of Physical Education & Recreation, [S. l.], v. 10, n. 1, p. 31–36, 2004. DOI: 10.24112/ajper.101293. Disponível em: https://ejournals.lib.hkbu.edu.hk/index.php/ajper/article/view/1293. Acesso em: 24 jul. 2024.